Give your company a competitive edge by opening its doors to a modern world with a new kind of service management system. sqanit has created RepairCode aka identifier codes that can be attached to devices, locations, and so much more!
This application is mainly developed for the service technicians of each company and offers an intuitive way to complete service tasks and/or to interact with customers.
The technicians get access to:
- A simple ticket management system to quickly manage and access service tasks
- AR Remote Hands® that allow live (video) customer service and remote diagnostics
- Direct communication for quick trouble-shooting or validation of service cases
- Multimedia content (pictures, videos, PDFs and more) that increases overall product usability
- Digital device records that document service histories